Here are the key features and benefits to look for when choosing the best cleaning business software.
Scheduling and Dispatching
The software should make it easy to schedule cleaning jobs and dispatch your team. Look for features like:
- Drag-and-drop scheduling on a calendar view
- Ability to create recurring cleaning schedules
- Automated reminders sent to cleaners about upcoming jobs
- Mobile app for cleaners to view their schedule and job details
Customer Management (CRM)
A good cleaning software will have a built-in customer database to track all client information in one place, including:
- Contact details
- Service history
- Billing and invoicing
- Notes about the client’s cleaning preferences
Estimating and Invoicing
Streamline your quoting and billing with features like:
- Customizable cleaning service packages and pricing
- Professional quote and invoice templates
- Online client approvals for quotes
- Ability for clients to pay invoices online
Employee Management
The software should help you manage your cleaning staff by providing tools for:
- Time tracking and payroll
- GPS location tracking to verify cleaners are on-site
- In-app messaging for team communication
- Performance metrics to identify top performers
Inventory Tracking
- Keep tabs on your cleaning supplies with inventory management capabilities like:
- Tracking stock levels of chemicals and consumables
- Setting reorder points for low inventory
- Assigning supplies to specific jobs
Reporting and Analytics
Get insights into your cleaning operation with powerful reporting on:
- Job completion rates
- Cleaner productivity
- Revenue and profitability by client
Supply costs vs revenue
The best cleaning company software will bring together all of these features into one integrated, easy-to-use platform. Emma Sherwood, CFO of Move Out Cleaning Service Austin, says these are some popular options:
- Jobber – best overall with scheduling, invoicing, client management
- CleanGuru – known for its quoting and bidding functionality
- Janitorial Manager – an all-in-one solution
- Service Autopilot – offers automated customer feedback surveys
Ultimately, the right software for your cleaning business will depend on your specific needs and budget. Look for a solution that is user-friendly, mobile-friendly, and provides good customer support. Implementing a comprehensive software platform can help you operate more efficiently, improve customer service, and grow your cleaning business, much like the Austin move out cleaners have found success.
Lynn Martelli is an editor at Readability. She received her MFA in Creative Writing from Antioch University and has worked as an editor for over 10 years. Lynn has edited a wide variety of books, including fiction, non-fiction, memoirs, and more. In her free time, Lynn enjoys reading, writing, and spending time with her family and friends.
